Shipping: Most orders are processed within 24 hours. FOR FAST DELIVERIES please let us know when you need your order in the comment area and we guarantee not to charge more than our cost to get it to you on time.  Call 1-800-210-5330 during business hours (Monday thru Friday 10:00 AM to 5:00 PM, Saturdays 11:00 AM to 4:00 PM Eastern Standard Time) if you would like estimates.

  ** Higher shipping rates may apply for pole orders and dropped ship items (shipping based upon weight)

*** Shipping for International and larger orders will be quoted via phone or email (your approval must be received prior to shipping)

Guarantee: If you receive the wrong product or damaged merchandise, please return the product within 7 days with the original receipt and packaging and we will gladly replace it or refund your money. All returns must be given a return authorization number by us before being shipped back. Please call us at 1-800-210-5330 between 10:00 AM and 5:00 PM Eastern Standard Time Monday thru Friday. Shipping charges are non refundable.

Note: Our guarantee only applies to flags that have not been flown. This guarantee also does not include special order or custom order. Again, please call us at 1-800-210-5330.

Restocking Fee: A restocking fee of 20% may be applied to any item that you are returning to www.1-800flags.com.